Returns & Exchanges Policy - Easy and Hassle-Free Process
At Palmr, we want you to love what you order. If you're not completely satisfied with your purchase, we offer free returns on all US orders. Here’s how our return process works:
- Eligibility for Returns: You can return your order within 30 days of fulfillment for a full refund.
- Condition of Returned Products: The product must be returned in the same condition as you received it. This means it should be unworn, unwashed, with all original tags and packaging intact.
- Refund Process: After we receive and inspect the returned product, we will process your refund. The refund will be credited back to your original payment method within 5 business days.
- Sale Items Policy: Please note that items purchased on sale are non-returnable. We ask that you carefully consider your purchase of sale items.